Turning complexity into clarity, at enterprise scale.

Led end-to-end design, development, and documentation of Lighthouse Design System V2 for the School UX team: 50+ components supporting 3 product themes.

• Aligned Figma variables 1:1 with Bootstrap 5 tokens, giving designers and engineers a shared source of truth and streamlining handoff.
• Created and owned Emerge!, a brand-new theme for K–5 Literacy products, introducing standards that reduced design iteration time and shortened development time by ~25%.
• Host weekly office hours to mentor design teams, support system adoption, and drive consistency across products.

UX, web, and visual design projects of all sizes, including the UX and visual design for an application insurance adjusters use to file claims and assign tasks during large-scale emergencies and natural disasters.

• Figma, FigJam, Visual Design, Information Architecture, Process Flows, User Personas

Played a significant role in designing an e-commerce experience for students and educators on Pearson.com. Focused on unified product catalog, adaptive search, learner-centric product discovery, seamless checkout, account management and fraud management.

• Launched 40K+ product portfolio, generating ~$55M in revenue and 1M+ orders in just 2 years.
• Created a unique end-to-end journey, allowing educators to browse, research and adopt titles for students and enabling students to purchase classroom materials easily.
• Simplified complex processes within Instructor Verification, Rep Locator and Request a Sample flows, reducing confusion and calls to customer support.

Lead visual designer applying brand and design standards across customer-facing sites (primarily Pearson Clinical Assessments), including templates in Adobe Experience Manager.

• Built and maintained a design system of complex components shared by 3 e-commerce websites (Figma, Sketch, Adobe XD), establishing the component standard front-end developers built from.
• Played a significant role in designing a 3K+ product portfolio that generated $200M+ in revenue and ~675K orders in 3.5 years.

Functioned as 1 of 3 lead designers in a global team responsible for creating 1 consistent user experience deployed across Pearson.

• Major contributor to the redesign of US, UK and Benelux (Belgium, Netherlands and Luxembourg) sites, including a new product catalog.
• Led a revamp of the Customer Service Portal on Salesforce, significantly reducing helpdesk calls.

Worked as 1 of 2 senior designers for the Higher Ed Web Channels group.

• Collaborated with brand team, global marketing teams and global product to create a new website, consolidating Higher Ed and North America websites while following the new brand and using modern user experience methodology.

Supported 6 channel websites for Pearson Learning Solutions, plus product and event websites.

• Led a major rebrand of each website, contributing to a consistent experience across Pearson’s web estate.

Printed collateral (brochures, data sheets and folders), web design and some video, mostly supporting trade shows and events.

• Earned Institutional Marketing MVP by leading the launch of the Pearson LearningStudio product at the 2009 EDUCAUSE Conference in Denver, CO, including trade show displays, promotional videos and marketing materials.